Facilities and Services

Child Facilities:

Our shopping mall caters extensively to families and offers something for everyone. Gravity, our entertainment centre, provides a secure environment where trained staff monitor and entertain children, ensuring their safety and enjoyment.

Customer Service:

Maps of the mall will make the customers’ navigation easier. The quality of customer service is monitored by Shoreline Management. If customers face any kind of problem, from locating a store to looking for a lost item, they should call +356 9935 2308.

Disabled Facilities:

Our shopping mall offers dedicated parking spaces for disabled customers, along with accessible toilets. Every store features wheelchair-friendly entrances, and elevators are available for easy access between floors.

Free Parking:

Our shopping mall has ample of free parking, with both outdoor and indoor car-park.

Security and First Aid:

With 24/7 cctv cameras and security guards on-site, our customers will surely be safe.

Pet Regulations:

  1. Dogs and cats must wear a collar and leash at all times so that they can not pass freely through the shopping mall.
  2. They must always be accompanied by a responsible adult and can not be left tied outside or in the columns of the shopping center. Pets can not be left in common areas under any circumstances.
  3. Dogs that have been trained for attack and defense, Dogs that have had episodes of aggression to people or other dogs, and in general all dangerous or potentially dangerous animals such as dogs belonging to the following breeds or its crosses or hybrids: American Staffordshire Terrier, Bull Terrier, Bullmastiff, Doberman, Dogo Argentino, Dogo de Bordeaux, Fila Brasileiro, Neapolitan Mastiff, Pit Bull Terrier, American Pit Bull Terrier, Canary prey, Rottweiler, Staffordshire Terrier, Japanese Tosa or American Bully must carry at all times muzzle. Likewise, the owners, holders or holders of these animals must carry the document that proves their registration with the corresponding Administration.
  4. Pet owners are prohibited from allowing pets to perform any type of deposition in the buildings and common areas of the shopping center. However, they must carry all the necessary cleaning utensils to clean the excrement of their pets before any eventuality.
  5. Pet owners are obliged to clean any type of dirt and / or excrement left by them.
  6. The owners of pets will be liable to any person who may be harmed by it, their property, physical integrity and / or life. Consequently, when entering with your pet to the mall assume and exclude all responsibility to this, as they hold the custody and absolute custody of your pet. Likewise, if any civil, administrative or criminal liability is derived from any act of the pet, or derived from the possession or ownership of the same, from now on assume all responsibility for such events, so that in the event of a fine or conviction in against the Mall Shoreline Mall. and payment of the same, for events caused by the pet or derived from the breach of regulations for the possession of the same, reimburse the Shoreline Mall mall the respective values.
  7. Pet owners or holders exonerate from any responsibility to Shoreline Mall. For any event where they result or may be harmed (includes patrimonial and extra-patrimonial damage) both they, as their companions, users or visitors of the shopping center and / or the pet, for acts or acts performed by it.
  8. It is the duty of the owners, or holders of the pets to comply with the legal provisions on pet ownership, in relation to health, hygiene and safety measures.
  9. Shoreline Mall, in order to guarantee the safety of its visitors, reserves the right of admission in the event that it deems convenient. We will proceed to request the withdrawal of the holders and the pets in situations that affect the normal and quiet stay in the shopping center, in the same way when the aforementioned requirements are not met.
  10. The owner or guardian of the pet is directly responsible for the careless, reckless or negligent conduct that causes the pet in a certain situation, in this way, understanding that it can represent a source of risk, excludes and exonerates from all liability for damages materials, physical and / or moral, to the Shoreline Mall shopping center.
  11. Pets are allowed as long as they are pets (dogs or cats). In no case will be allowed the entry of animals: reptiles, arachnids, birds, among other species.
  12. The owners or holders of pets, must collect and deposit in the places and containers of garbage the excrements that occur during their stay in the common areas.
  13. Pet access will be allowed for common areas, not for private areas (the only way to enter a private area is for the owner/administrator / vendor to totally agree to let them enter and give their authorization, otherwise it’s not allowed). The entrance of pets that do not comply with all regulations will not be allowed.
  14. Pets must be carried in arms when using ramps and escalators unless they are assistance animals (guide or therapy dogs).